Welcome ACE Rewards
Program members
1,204,118
854,924 registered71% registration rate
Total activities
6,482,310
≈ 7.6 per member
Points economy
Pending + Available + Redeemed = Total
Total points issued
48,920,400
Pending
5,870,448
12% of total
Available
22,013,980
45% of total
Redeemed
21,035,972
43% of total
Program performance
Campaign level report
View- Member Appreciation Month37% complete
- Spend $75 and earn bonus reward51% complete
- Weekend Warrior Streak35% complete
- Easter Treasure Hunt42% complete
Rewards grouping
View- Gift Card14,820 redeemed
- Coupon9,410 redeemed
- Sweepstakes6,880 redeemed
- Charity3,120 redeemed
- Points Boost2,950 redeemed
Per activity performance
View- Spend $75 and earn bonus reward18,420
- Easter Treasure Hunt14,205
- Attend Home – Class9,870
- "Saturday Sizzle" Charity Check-In7,614
Member engagement
Members
View854,924registered
- Jessica NguyenAdvocate3,828 pts
- Daniel BrooksDIY Weekend Pro9,625 pts
- Maria HaddadBooster13,140 pts
Leaderboards
View- 1. Brian Thompson#10342 Naperville, IL15,230
- 2. Jessica Morales#10342 Naperville, IL12,480
- 3. Marcus Johnson#07765 Columbus, OH10,940
- 4. Daniel Kim#08821 Austin, TX9,120
Grouping by stores
View- #10342 Naperville, IL64% active
- #08821 Austin, TX59% active
- #11204 Tampa, FL55% active
- #09917 Denver, CO61% active
Microsegments
View- Joined 2+ challenges, no purchase 30dNextBee → Databricks6,214
- Paint buyers, renovation challenge eligibleDatabricks11,902
- High influence postersNextBee1,488
- At-risk Advocates (predicted churn)Databricks2,035
Operations & support
Member override
27Overrides in last 30 days, 4 awaiting approvalStore limits
3 of 6Stores near or over cap, 1 exceededLimits crossed
5Open alerts, 2 criticalTelemetry
99.97%API uptime (30d), 0.04% error rateDevice
Mobile 54%Member sessions: iOS 32%, Android 22%, Web 46%iOS 32%Android 22%Web 46%
Load time performance
1.4sAverage app load, p95 2.1sCron frequency runs
7 jobs1 failed in last cycleTotal records processed
2,472,874Across all jobs in the latest runsPending fulfillment
4124 new today, 38 older than 48 hoursRecent Events
Activities6,982,677
Points issued54,765,276
Rewards redeemed45,034